A managed service that can strengthen your small business, Quantum Care is your IT solution! Technology is essential to maintaining a business, and we can help you manage it with a variety of services including:
- Remote Support
- Hardware and Software Maintenance
- Internet and Cyber Security
- Asset Evaluation and Documentation
- Strategic Planning
Call us at (920) 256-1214 to learn more about our Quantum Care Managed IT Services.
What is Quantum Care?
Quantum Care is a lightweight application that lets us monitor your computer’s health so we can proactively solve your issues before they become a pain. Stuff is going to happen to your computer that puts it at risk or requires attention, like viruses, new software updates or data breaches. Quantum Care alerts you to potential problems so you can get in touch with us anytime you need help.
How can Quantum Care help me?
It monitors for potential problems so you can get support from us before it becomes a problem for you. You’ll get a simple notification if a problem arises, and easily be able to get in touch with our team.
What services does Quantum Care include?
We offer a few different packages that include:
Monitoring: we watch for problems on your computers, and take proactive measure to prevent small issues from growing into serious problems
Managed Anti-virus: we provide software that is dedicated to detecting and removing harmful malware or viruses that attempt to infect your equipment
Patch Management: we take care of operating system and software upgrades for you. We understand how important these updates are to keep your computer running efficiently and securely.
How does Quantum Care work?
After performing a baseline maintenance and cleanup on your computer, we install our Quantum Care Help Desk. Then we start to monitor important aspects of your system, to assist with detecting, and diagnosing hardware and software issues. We do not track personal information. Examples of information we can see are:
- Hardware Status for Hard Drive, CPU, Fans, Memory, and Motherboard
- What programs are currently installed
- What applications are running automatically on startup
- Security Status – Recent Malware Detected, AV updates current
- Operating System and application update Status
We have a range of options, and will help you choose the level of support that works best for you!
Quantum Care Basic
Our basic package includes monitoring, desktop notifications, and advanced tech specialist care. This helps us proactively see your computer’s issues. If we detect a hardware issue, we will be in touch with you to let you know about the issue, and how we can fix it.
Quantum Care Advanced
Our next package is the Quantum Care Advanced Package which includes everything from the package above, plus Managed Antivirus. This lets us watch out for any harmful viruses that are trying to infiltrate your computer. This service keeps your machine secure by removing viruses when they arise.
- This plan includes Unlimited Remote Support!
Quantum Care Pro
Our most comprehensive Quantum Care built for Small and Medium Business. It includes everything from the other plans, plus adds business-specific features like:
- Microsoft Office 365 Mailboxes
- Microsoft Office 365 Business Subscriptions
- Network Administration Management
- Asset Evaluation and Documentation
- Monthly Strategic Planning Meetings
If you are looking for long-term, predictable IT support, Quantum Care is here for you.
Call (920) 256-1214 for your personal consultation.
