Instant “house calls” made easy, no matter where you are.
Some people put off getting help with a slow computer or network problem at home because they don’t have time to take their equipment into the shop. Did you know that a majority of technology issues can be handled completely remotely?
Our expert remote support not only saves you money, it saves you time as well. Quantum PC technicians can log into your computer remotely in minutes and it’s just as if we were sitting at your keyboard.
You can watch as we work if you like and we can connect via voice or video at the same time so you can explain what’s been happening and we can go through everything we’re doing to diagnose and fix the problem.
What types of things can be handled with remote support?
- Email setup
- Microsoft Office issues
- Virus/malware removal
- Blue screen errors
- Preventative maintenance
- PC optimization/speed ups
- Software issues
- File recovery
- Driver problems
- Computer OS, software, firmware updates
- Help figuring something out in a particular software
- File sharing, local network issues
How can Quantum PC’s Remote Support Help You?
- Like Tech Support in Your Pocket
Whether your student is having trouble uploading a report before a deadline or you’re traveling trying to get your laptop to use a projection screen, Quantum PC can help. Our remote support connection is just like having your own IT team in your pocket, there to help you whenever you need, no matter where you are.
- Save Time & Save Money
Through our remote support, we can often take care of issues without a visit, so you save time and money by getting the help you need fast. We can log in, take a look around, and often get the issue fixed in no time to get your day back on track.
- Reliable Support for All Your Needs
Do you like the idea of remote support, and wonder what else we can use it for besides solving immediate issues? How would you like us to train you or your staff on that new productivity software to get everyone up to speed? Would you like a remote consultation on how to best set up your email and files for searches? We can do all that and more remotely.